top of page

Frequently Asked Questions

Q.  Where can I find you on social media?

A. You can find The Shoppe on:

Instagram: @TheOddMouseShoppe

Pinterest: The Odd Mouse Shoppe

Facebook: The Odd Mouse Shoppe

Tumblr: The Odd Mouse Shoppe

Twitter: @OddMouseShoppe

Tiktok: theoddmouseshoppe

Q. Where can I contact you? 

A. You can email The Shoppe here

Q. I accidentally made the wrong purchase and didn't mean to purchase, can I cancel?

A. Buyer is to follow through with purchase,

not grounds for a refund or return.

Q. What is your Return Policy?

​A. Here is our Return Policy, please take a moment

to read through it if you have any further questions.

Q. How long does it take to ship my order?

​A. All orders now take 1-3 business days to ship.

Q. If I order will I have it by this particular day?

​A. Please bare with The Shoppe, your order will

be shipped out within 1-3 business days for in house inventory items. Made to order for

in house items that are made from The Odd Mouse Shoppe will take about 5-7 business days

to ship out. Other items ordered through Printful may take about 7 business days,

depending on when the order is made. Business Holidays will add an extra day or two

to be shipped out. 

Q. I ordered from Printful? What does that mean?

Printful is a printing fulfillment center that ships through other services separately

from The Shoppe. When ordering through The Shoppe, your item order will be sent from

one of their many warehouses closes to the address given on order. Please take a moment

to view Printful's Return Policy and their FAQ for any other questions in regards to Printful.

Updated 02/19/23

bottom of page