Q.  Where can I find you on social media?

A. You can find The Shoppe on:

Instagram: @TheOddMouseShoppe

Pinterest: The Odd Mouse Shoppe

Facebook: The Odd Mouse Shoppe

Twitter: @OddMouseShoppe

Q. Where can I contact you?

A. You can email the Shoppe here

Q. I accidentally made the wrong purchase

and didn't mean to purchase, can I cancel?

A. Unfortunately buyer is to follow through

with purchase, not grounds for a refund or return.

Q. What is your Return Policy?

A. Here is our Return Policy, please take a moment

to read through it if you have any further questions.

Q. How long does it take to ship my order?

A. It usually takes about a business day or two to

process an order. Take a moment to read our

Shipping Policy as well for any further questions.

Q. Do you do custom pieces?

A. Unfortunately not at the moment The Shoppe

doesn't do custom pieces, perhaps in the future.

However The Shoppe is always open to suggestion

on creating new pieces.

Q. If I order will I have it by this particular day?

A. Unfortunately The Shoppe is not in control when

it comes to items being shipped. Once the order is in

the hands of the post office, it may not be guaranteed

by a particular date. The Shoppe will do everything to

get your order to you safe and sound and shipped out

in time. If you must, please contact The Shoppe and for

further questions please read our Shipping Policy.

Q. Will you ever return to Etsy?

A. Unfortunately the answer is no.

Q. Will you ever ship outside the US?

A. The Shoppe will eventually ship outside the US, sorry

if this causes any inconveniences.


©2019 The Odd Mouse Shoppe